Free Membership – Non Fault Accident Services

Service Overview

You have access to a number of services if you have been involved in a non fault accident. The services you have access to are supplied in conjunction with our suppliers.

The use of the words “We”, “Us” or “Our” in this document refers to both us and/or our suppliers.

Definition of a Non Fault Accident

  • When your vehicle has been damaged by a negligent third party or third parties.
  • When the third party is insured and we have established who their insurers are.
  • When liability has been established and accepted by the third party insurer.

The Services we can supply under this Membership are;

  • Access to detailed information relating to the different options available to you following this type of incident.
  • Answer any questions you have.
  • Provide a point of contact to assist you until your claim is settled.
  • Help you collate all the information you need to assist you make a claim directly from the third party insurer.
  • Arrange for the recovery of your vehicle if it can’t be driven following the accident.
  • Organise an estimate through one of our Non Fault Approved Repair Network.
  • Arrange for the repair costs to be paid for by the third party insurer. 
  • Organise a replacement hire vehicle which will be paid for by the third party insurer.

Some of the benefits of these Services are;

  • Someone to talk to after your accident and throughout the process.
  • You make the decision on what services you require.
  • Peace of mind as there are no costs to pay.
  • No need to claim the cost of repair on your own policy. This means your no claims bonus will remain intact.
  • Reduction of outlays as you have no policy excess to pay.
  • You will be kept mobile whilst your vehicle is off the road at no cost to you.

Additional Information and Feedback

If you require additional information you can contact us at;

The Onelink Network Ltd
105 Garstang Road
Preston
PR1 1LD
or
Contact: Alan Murdoch
Tel: 07725 585568
Email: info@theonelinknetwork.co.uk