Repair Management

Our National Repair Management Service

We can offer a full end to end vehicle repair service from anywhere in the United Kingdom and for any type of vehicle. Depending on your personal requirements, you can select all or any individual service that meets your needs.

Other services can be added as required. Please let us know if we can assist in any way possible.

FNOL

We operate a national vehicle repair helpline, where we can take your call and capture all the incident details. All details are kept centrally for you to view at any time.

Repair Deployment

We can deploy your vehicle into any of our national repair network or a repairer of your choice. All our repairers carry up to date qualifications to ensure your vehicle is repaired to your satisfaction.

Estimate Preparation

We arrange comprehensive Estimating and Engineering solutions, catering to both bodyshops and clients. Our aim is to deliver unparalleled optimisation and fair pricing that benefits all involved parties.

Repair Authorisation

Our repair network will send the estimate to the authorising personnel and follow up to ensure a quick turnaround. All our repairers are connected to the Insurers within the UK which should speed up the authorisation process.

Repair Progression

Once authorised, we will order any parts required. Once the repair is in progress, we continue to update our clients on the estimated completion date.  If requested, a courtesy vehicle can also be supplied to keep you mobile.

Reporting

We produce reports for clients at agreed intervals. Some clients like monthly reporting, others quarterly. All are tailored to suit the client's needs. To evaluate our performance, our reports include key to key times and repair costs.

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