Frequently asked questions
The Onelink Network is an Independent Motoring Organisation providing its clients with a range of easy to use services following any type of road traffic accident or mechanical breakdown.
Below are some of the questions we are asked which hopefully will help you decide on our Membership Programme.
You can obtain a Membership through our website.
As often as you need to or want to.
No. We handle any type of vehicle. Your membership is for you. So you can change your vehicle as often as you like and you are still covered.
We assist our clients with any type of accident. We provide guidance and answer any questions you have or anything you are unsure about.
The Paid Membership covers additional services such as access to Legal Assistance and also it provides members with a range of financial benefits. This can include cash back offers and discounts. The Paid Membership also provides help with any type of accident and not just non fault damage.
Yes we can. The Paid Membership provides guidance on the different options available to you for this type of incident. We can also assist you with selecting the repairer, organising the estimate, and keeping you mobile. There are also a number of different options available to you if you feel you want to pay for the repairs to your vehicle and not involve your insurer. This includes discounts from our Repair Network.
Yes we do. We have a Network of Suppliers that provide some of the services. As an example; Repairers for all types of vehicles. All our suppliers work to Industry Standards and carry all appropriate Compliance. That said, you can use your own suppliers if you wish.
One of the benefits of having members is buying power. Because we use a repair network we can often ask the repairer if they can offer a contribution towards your excess. Examples we currently have show that excess contributions can range between £50.00 and £200.00. It will depend on the repair value but our repair network are happy to offer this.
Latest News and Client Feedback
Below is some Industry news and comments left by some current Members.
Jennifer France – Preston
“Alan provided us with accurate information when we were involved in an accident whilst on…
Tom Greensmith – Manchester
“I called Alan late one evening and he helped me immediately. Recommend this to anyone.”Tom…
Jo Gray – Bathgate
“The information and experience Alan has is second to none. He helped both myself and my daughter…
Adam Murdoch – Preston
“As a new driver, Alan helped me when someone wrote off my first car. Great service and couldn't…
Kevin – Accident Repair Centre, West Lothian
“We have used Alan as an extension to our repair business for a number of years. He provides our…
What is Credit Hire?
Credit hire is the supply of a ‘like for like’ replacement vehicle on a credit basis. This means…
Choosing a repairer
As they say, your car, your choice or is it? Well the short answer as far as I’m concerned…
What to do after an accident
The first thing to do after an accident is make sure everyone is alright. Your safety is…
Lorna Webster – Bathgate
"Alan and I happened across each other by coincidence following a road traffic collision I was…
Insuring your Excess
You can now Insure your Policy Excess. This can provide some really benefits for you as a…
It’s good to talk..
Fancy a Chat? Irrespective of the type of accident you have been involved in, we have services…
You are non fault protected
All our non fault accident services come with complete protection for you providing peace of…