FNOL

We can provide a first notification of loss to any of our clients.

Currently, we have fleets, insurance brokers and fleet management organisations that use this facility.

Onelink, One call.

Your Own Number

You can have your own bespoke local telephone number which you can give to your drivers or policyholders and answered as you require.

Fully Manned

No requirement to take any of the calls through the FNOL as we take all the incoming calls. We have personnel with over 30 years experience in the sector.

Centralised

The driver makes one call and we take all incident details. All data captured is kept historically for you or your drivers to access at any time.

First Notification of Loss

Having your own FNOL service has some real benefits;

  • Your own local number which you can give to your clients, drivers or policyholders.
  • No increased staffing costs as Onelink can set this up and operate the helpline on your behalf.
  • It makes it easy for drivers to record an incident. Especially if they have multiple locations and are looking for a centralised point of contact.
  • If the driver is in a distress situation, we can act quickly and provide help.
  • It’s easy to access information as it’s all kept in one place. This helps analyse trends which can lead to lower insurance costs.

Additional Information and Feedback

If you require additional information on the FNOL service please contact our Help Desk on 01772 369018 or email Alan.

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